Fees

This screen shows the effective fees applied to your transactions, per currency, and how much you paid in fees over a period. Negotiated fees replace the platform default. In the menu, open Money → Fees.

At the top, Display values in picks the currency: one currency shows only its fees; All currencies shows every currency of the account.

#How much you paid in fees

The How much you paid in fees box adds up the fees on the sales paid in the period, deducted from each sale. The withdrawal fee is not included: it shows on each withdrawal, on the withdrawal screen.

• Pick the period in From and To. The screen opens on the current month, and the days follow your account's time zone.
• For each currency, Fees on sales shows the total fees and, right below, how many sales were paid, the gross and the net.
• With no paid sale in the period, the screen says "No paid sales in the period."

#The fees of each currency

Each currency has a Pay-in box (what you receive) and a Pay-out box (what you withdraw). Each one shows:

• Fixed fee, Variable fee and Minimum fee;
• a badge with where the fee comes from: Negotiated (agreed for your account), Platform default or System default;
• how the three combine: the fee is the fixed fee plus the variable fee on the amount, and never below the minimum;
• an example in money, worked out with those fees.

On pay-in, the fee comes out of the sale: the example shows how much you receive. On pay-out, the fee is added to the withdrawal amount (see How to withdraw).

Limits shows the currency's Minimum withdrawal and Maximum withdrawal. A dash means there is no limit set.

If the account has no currency configured, the screen says "No currency configured."

#Fee adjustments

When the fee of a transaction is corrected later, the difference becomes a fee adjustment. Adjustments do not show on this screen:

• in the transaction details, the Adjusted fee box shows Fee charged, Correct fee and Difference (see Transactions);
• on the withdrawal screen, the Fee adjustments button shows next to the Latest withdrawals filter when the account has any adjustment.

Fee adjustments lists each adjustment with its state (Being collected, Settled or Closed), the date, how many transactions it covers and the Total, Collected and Remaining amounts. View transactions shows the transactions of the adjustment, with the fee charged, the correct fee and the difference of each one, and Export CSV.

Questions about your fees? Write to suporte@rottapay.com.